Question 1

How do I contact the person who found it?

Accepted Answer

Contacts on a notice are shown in part, to keep spam away. Press “It's mine, send my contacts” on the notice: we pass your phone and email to the finder by email and SMS, and they get back to you. The same works the other way round on a lost notice.

Question 2

How can I be sure I'm returning it to the real owner?

Accepted Answer

Don't show every detail in your notice. Ask the owner to describe what the photo doesn't show: what's in the wallet, which keyring is on the keys, what's on the phone's lock screen. Meet somewhere busy.

Question 3

I found someone's documents. What should I do?

Accepted Answer

Post a notice, but don't photograph pages with personal data or write the document number: the type of document and, if needed, the owner's name are enough. If the owner doesn't come forward, you can hand the documents to the police.

Question 4

Can I keep what I found, or ask for a reward?

Accepted Answer

The Civil Code of Ukraine requires a finder to tell the owner, or the police or local council if the owner is unknown (art. 337). The finder is entitled to ask the owner for a reward of up to 20% of the item's value (art. 339).

Question 5

How do I find my thing in the list faster?

Accepted Answer

Pick the category and the dates when you lost it: dates narrow the list the most. On the found side, turn on “Near me” to see things found within 10 km of you. Search in plain words: it looks through titles and descriptions.

Lost it? Someone may have found it

Check whether it has already been found

Recently found

Recently lost

Student ID card

Brown leather wallet

Keys on a red keyring

Found something that isn't yours?

Earbuds in a white case

Ginger cat named Bublyk

Blue backpack

Lost something of your own?

Common questions